In today's digital age, various aspects of life, including education, employment, and even marriage, have transitioned online.
With over £1.2 million generated in e-commerce every 30 seconds, the property business landscape has predominantly become virtual.
However, until recently, dispute resolution has largely remained a costly and in-person process.
Covid forced us all to remote work and many businesses had to quickly adapt to the new landscape.
Covid may be a distant memory for some but the new online world it created remains and landlords who embrace available tools, such as online dispute resolution, stand to gain a significant advantage in terms of reduced costs and increased profits.
It's logical that dispute resolution, particularly mediation, would shift to the virtual realm.
Indeed, it's already becoming the norm for addressing customer service issues and conflicts in the e-commerce sphere.
There exists a range of online mediation tools tailored for the property market.
The process is straightforward. Upon connecting with your online mediator, communication occurs via video chat, phone calls, and email.
Your qualified mediator, equipped with professional training, guides both parties through the issues individually.
Landlord-tenant mediation unfolds entirely at your convenience, eliminating the need to leave your residence or workplace.
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