Wednesday 7 December 2016

Is this the start of the end for letting agents??

A London letting agent too a number of its landlords to court for failing to pay the agent its renewal fee..

The landlords had all rented their properties through the agent for a number of years, keeping the same tenants in situ throughout, on the 7th year renewal of the tenancy, the agent again charged its 6.5% renewal fee, despite no longer working for the landlords...the agents had not negotiated with tenants regarding the renewal, they did not manage the property nor did they collect rent, yet still felt entitled to the £1,123 commission per property

The agents brought the case relying solely on their signed T&Cs specifically paragraph 8

 “Renewal commission becomes due in full whether a renewal agreement is signed or not when all or one of the original tenants remains in occupation.  Commission is due whether or not the renewal is negotiated by the agents.”

However, at the hearing at Willesden County Court, the judge dismissed the claim on the basis that although the fees, terms and conditions document was signed by the landlords, the fact that the agents would claim the renewal commission whether or not they did any work was not flagged up on the first page of the document where the fee was mentioned.

John Miller, of Miller Clayton, which acted on behalf of the landlords said: “In my opinion, it is unreasonable and unfair for agents to charge a renewal commission at a percentage near to the percentage charged on the initial letting after the fourth year of renewal, especially if they had not carried out any work towards completion of the renewal terms.


“Even if they did, only a reasonable administration fee should be charged.”




source: https://news.rla.org.uk/victory-landlords-agents-renewal-commission/