A mediator supports and guides those involved in a dispute to reach their own resolution.
The mediator does not decide the outcome, but helps the parties understand and focus on the important issues needed to reach a resolution.
Mediators are skilled at sifting through the facts, emotions and individual interests of those involved to get down to the real core issues and what a fair outcome could be for everyone.
The mediator will clarify the issues, assess the strengths and weaknesses of each party's case.
The mediator also offers creative approaches and innovative solutions, while maintaining an unbiased perspective.
A mediator's duties are:
• To conduct a mediation in a fair and unbiased manner;;
• To help everyone move forward to resolution
• To maintain the confidentiality of a mediation; and
• To conduct the mediation in accordance with the Code of Mediation Procedure and the provisions of the Standards of Conduct for Mediators.
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